WORKSPACE REPORTING
Analytics
Adoption, workload and operational outcomes for fictional 90-day period. All values use fictional demo data.
Outstanding
£21,190
Current Xero balance
Overdue
£21,190
Open and beyond due date
Paid after chasing began
£4,260
Timing shown; no causation claimed
Needs attention
4
7 active cases
Recovery activity
Reminders sent and replies received over time
RemindersReplies
| Period starting | Reminders sent | Customer replies |
|---|---|---|
| 25 May 2026 | 0 | 0 |
| 9 Jun 2026 | 0 | 0 |
| 24 Jun 2026 | 0 | 0 |
| 9 Jul 2026 | 0 | 0 |
| 24 Jul 2026 | 0 | 0 |
| 8 Aug 2026 | 3 | 1 |
Shown in trend
3 reminders
Busiest period started
8 Aug 2026
Case workload
Active work split by attention state
- Needs attention
- 4
- Routine progress
- 3
- Attention share
- 57%
Recovery flow
From prepared reminder to recorded promise
Prepared
5Sent
3Delivered
1Replied
1Promised
0Operational rates
Indicators with explicit denominators
Customer coverage
7 of 8 contacts enabled
Delivery rate
1 of 3 reminder delivered
Reply rate
1 reply from 3 reminders
Promise kept rate
2 kept, 1 broken